Frequently Asked Questions

This feature is available in the Corporate license.
Also, if users take turns working, this is possible with Free, Lite, Pro licenses.
You can find more information about this in the How to work with label templates and data common to all users from different computers? section of the User Guide.

When installing a new version of the program, all your data from the previous version, including templates, will be copied to the new version.
To do this, you must answer in the affirmative to the installer's question about using data from the old version.

On an old computer:

  1. If you have a trial period, then skip this step.
    Deactivate the licence
  2. Launch the program and click the Menu > Tools > Backup database
    The program will back up the database to an archive and show the name of the archive.
  3. Transfer the resulting archive to a new computer

On a new computer:

  1. Install the program
  2. Launch the program and go to the Menu > Tools > Restore database from a backup
    The program will restore the database from the archive.
  3. If you have a trial period, then skip this step.
    Activate the license

On an old computer:

  1. If you have a trial period, then skip this step.
    Deactivate the licence
  2. Launch the program and click the Menu > Tools > Backup all program data
    The program will collect all the data in one archive and show the name of the archive.
  3. Transfer the resulting archive to a new computer

On a new computer:

  1. Install the program
  2. Launch the program and go to the Menu > Tools > Restore all program data from a backup
    The program will restore all data from the archive.
    The data that was at the time of recovery will be placed in the "_restoreOfAllData_OldFiles_<Date and time>" folder, where <Date and time> in the yyyymmdd_hhmmss format (yyyy - year, mm - month, dd - day, hh - hours, mm - minutes, ss - seconds)
  3. If you have a trial period, then skip this step.
    Activate the license

The program stores all the data in the folder "%ProgramData%\AzureLabelX", where X is the version of the program. You can access it from the running program through the Menu > Tools > Open application data folder.

There are no restrictions on the quantity of products in the Product Catalog (on average, customers have from 2,000 to 50,000 products). To speed up the work, it is desirable to divide the products into folders.

No special template is required - the program has a flexible import system. You can find it in the Importing Data section of the User Guide.

The program can run on macOS if you run it using Parallels Desktop.

Yes. You can run AzureLabel with Wine. Here is an instruction on how to install the program on Linux:

  1. Install Wine or WineHQ.
  2. Run Wine Add/Remove Programs.
  3. Click Install.
  4. Select AzureLabel setup file "AzureLabel12_setup.exe".
  5. Install the program.

Start printing labels within a few minutes after installing AzureLabel on your computer!